Refund policy

JCLievo provides a 30-day return window for products with verified quality issues.

We encourage you to carefully review all product details and specifications prior to purchasing. If you are unsure whether a product meets your needs, please contact us and we will be glad to assist.

For any quality concerns or return requests, please contact us at cs@JCLievo.com or 810-983-9440.
If the return is approved due to a product quality issue, JCLIEVO will cover the cost of return shipping.

If you receive an item due to our shipping error or incorrect information listed on our website, we will ship a replacement at no additional cost and will provide a prepaid return label for the original product.

Disclaimer

Shipping delays may occur due to unforeseen circumstances. JCLievo.com is not responsible for events outside our control, including severe weather or carrier service disruptions. Requests for replacements or account credits for products reported as shipped but not received will be subject to verification. Customers are responsible for all costs associated with incorrectly addressed orders.

Thank you for choosing JCLIEVO. We appreciate your business and look forward to serving you again.

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